Policies & Reminders:

Pre-appointment details

For security and safety reasons, screenings are required.

Please arrive for your appointment at least 5 minutes early.

*Intoxicated or belligerent/aggressive clients will be refused service and lose their deposit.

​Why is screening important, and what information is required?

Screening is important because it lets me know you are a safe and respectful gentleman/lady. It also allows me to relax, enjoy our time together, and focus solely on you because I need to feel my best to make you feel your best. *Not all inquiries will pass screening.

I offer several screening options at booking:

​1) Government photo-issued ID (all info except your name redacted/covered), Caf handle

2) Selfie with Employment verification (LinkedIn, company website, etc.)

3) Two references from independent providers you have seen in the past 12 months

How do I protect our privacy?

Discretion is essential to you, and it is equally important to me. I will never share your information with anyone without your explicit information (except when asking for a reference request).

Once I have verified your information, it will be deleted. Success within this industry is built upon discretion, and I have a solid reputation as a professional companion.

Deposit policies

Deposits are to be sent via PayPal to https://bit.ly/PayLadyLuna

Bookings for our Edmonton private Incall (location varies)

A %10 booking deposit is required, which will be applied to your service fee upon arrival.

Hotel Outcall Appointments

A %20 booking deposit will be required, which will be applied toward your service fee upon arrival at the appointment.

Touring Outcall Appointments require a $100 deposit, which will be applied to your service fee upon arrival.

Cancellation policy

Within Edmonton

  • Cancellations with 24+ hours’ notice:

  • The full deposit will be applied as a deposit credit to a rescheduled booking.

  • Only one rescheduling is allowed, and it must occur within two weeks of the original booking date.

  • If the booking is cancelled or rescheduled again, or not rebooked within that period, the deposit credit is forfeited.

    Less than 24 hours’ notice:

  • 50% of your deposit will be applied as a deposit credit to a rescheduled booking.

  • Only one rescheduling is allowed, and it must take place within two weeks of the original booking date.

  • If the new booking is cancelled or rescheduled again, or not rebooked within that period, the deposit credit is forfeited.

    Less than 4 hours’ notice:

  • No refund and no deposit credit.

    No-show:

  • No refund will be issued.

  • No future bookings will be accepted without a non-refundable 50% deposit of the total rate.

    Tours (Calgary / Fort McMurray, etc.):

  • Cancellations with at least 72–48 hours’ notice:

    75% of the deposit will be refunded.

    Less than 48 hours’ notice:

  • 25% of the deposit will be refunded.

    Less than 24 hours’ notice:

  • No refund.

    No-show:

  • No refund will be given.

  • No future bookings will be accepted without a non-refundable 50% deposit of the full rate.